Multi-family buildings offer largely untapped potential for energy savings and grid services in the US and in Europe. Against the backdrop of rapid electrification, the rise of heat pumps, and increasing regulatory pressure, the project "ABLM: Automated Building Load Modeling" project is developing physics-informed neural networks that can accurately predict the load flexibility of central consumers (heating, domestic hot water, cooling, e-mobility) with just a few input data. The hybrid approach overcomes the limitations of classic simulation and pure AI models and enables scalable, robust demand-side management.